Effective Date: 25.10.2024
At Cidrat Tours and Travels, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when visiting our website https://cidrattoursandtravels.com or using our services.
1. Information We Collect
We collect different types of information to provide better services and enhance your experience with Cidrat Tours and Travels. The information we collect includes:
- Personal Information: When you contact us, book a Hajj package, or request more information, we may collect personal details such as your name, email address, phone number, passport details, and billing information.
- Travel Information: We may collect information related to your travel plans, including flight details, accommodation preferences, and specific requests related to your Hajj pilgrimage.
- Technical Information: When you visit our website, we may collect information such as your IP address, browser type, and operating system to improve our site’s functionality and user experience.
2. How We Use Your Information
We use the information you provide to:
- Process your Hajj booking and travel arrangements.
- Communicate with you regarding your inquiries, bookings, or other services.
- Ensure the accuracy of your booking and provide customer support.
- Personalize your experience on our website.
- Comply with legal obligations, such as verifying your identity for travel requirements.
- Improve our services and website functionality.
3. Sharing Your Information
We respect your privacy, and we do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
- Service Providers: We may share your information with trusted partners, such as airlines, hotels, and transportation companies, to ensure the smooth execution of your Hajj travel plans.
- Legal Requirements: If required by law or legal processes, we may disclose your information to comply with regulations, government requests, or court orders.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are stored on your device and help us recognize you when you return to our site. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use certain features of our website.
5. Data Security
At Cidrat Tours and Travels, we take your data security seriously. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of online transmission is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal data, subject to legal requirements.
- Withdraw your consent for us to use your personal information for marketing purposes at any time.
To exercise these rights, please contact us at [email protected] or through the contact form on our website.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. Cidrat Tours and Travels is not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any external sites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact with us at:
Cidrat Tours and Travels
Phone Number: +8801918-667001
Email Address: [email protected]
https://cidrattoursandtravels.com
We are dedicated to ensuring your privacy and will make every effort to resolve your concerns.
